Privacy Policy
This policy explains how Become Better collects, uses, and protects your information when you browse the site, book coaching sessions, or purchase programs.
Last updated: May 8, 2026
Information We Collect
We collect personal details you submit directly (such as name, email, account details, and booking information), payment-related metadata from Stripe, and session scheduling details needed to create calendar invites and Google Meet links.
How We Use Your Information
Your data is used to create and manage your account, process purchases, schedule and deliver coaching sessions, send reminders and transactional emails, and provide support. We may also use aggregated usage data to improve platform performance and learning experience.
Payments and Third-Party Services
Payments are processed securely by Stripe; we do not store full card numbers on our servers. We also use providers such as Google Calendar (for scheduling and Meet links), email services (for notifications), and Instagram embedding tools where applicable.
Data Retention and Security
We retain your information only as long as needed for account management, legal obligations, and service continuity. We apply reasonable technical and operational safeguards to protect user data, but no platform can guarantee absolute security.
Your Choices
You can request access, correction, or deletion of your personal data by contacting us. You may also opt out of non-essential communications at any time. Some records may be retained when legally required.
Contact
If you have privacy-related questions, contact us through the contact page or email info@becomebetter.ca.